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Add Our Domain 'www.myhelpticket.com' and 'webmaster@myhelpticket.com' to your 'ALLOWED SENDERS LIST'(White List Us) Your ISP May accidently block our email reponse to you- If you do not receive a confirmation email from us in a few minutes, check your spam/junk folder, just in case it has fallen into it. We are finding that Yahoo, MSN and Hotmail email addresses are BLOCKING automated emails, thanks to their new spam software that doesn't work to well and sometimes blocks emails that you want as well as spam. Try to AVOID using Yahoo, MSN and Hotmail (any free email accounts) email addresses because you may not get the automated email. If you do not receive the automated email within a few minutes of submitting your help request, and if it is not in your spam/junk folder, and you have whitelisted us- Submit a Ticket and ensure that you have followed our Guidlines as above.

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  1. Didn't Get Your Product or a Response from us at Support? (321 views, created 2007-12-01 15:10:46)

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